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Etsy Complaint - Etsy will NOT help you at all if you have an issue
Etsy Complaint

Etsy Complaint

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Etsy will NOT help you at all if you have an issue


Etsy really is terrible with customer service. I had a issue with a shop that wouldn't send me an item I purchased, and Etsy did ABSOLUTELY NOTHING for me. I tried reporting the problem dozens of time to the Etsy website, and they responded everytime with some version of "Sorry, we can't help you, work it out with the seller." Well, where is the customer service in that? I was so disgusted with their absolute lack of customer service that I reported them to the BBB. I will never shop form their website again because if something goes wrong with a seller (and there are a lot of shady ones out there) they will do absolutely nothing on your behalf. They are only there to protect the seller and themselves, so as a buyer, BEWARE.


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Comments


nicelady says: (4 years ago)
 0
For the first time I've opened an account shop with Etsy's and by far I have five items listing in my shop. Few weeks later I received an email from Etsy's that they suspended my shop, because my items are not qualify for Etsy's Market. Well, excuse me Etsy's if you don't want my business that's just fine with me.I will never, never shop on etsy's again. Customer service are terrible. Everything has to be done on email if you want to talk to them. Etsy's SUCKS!!!




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