Etsy Complaint

Etsy Complaint

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Geekstertees horrible customer service


I was looking to get a unique shirt for my fathers for Christmas, so I contacted Geekstertees about getting a customer shirt done. I had asked in my first message what the cost would be before shopping. She was helpful with creating the shirt I wanted and then have me a price $25 $5.50 for shipping. Then when she created the order she told me it would be $30 $5.50 shipping. When I went to check out though, there was an extra charge of $6.35 for shipping. When I asked her about it she calmed that I had not told her I was in Canada, which is why from the start I had asked for the price without shopping. I was trying to avoid a situation like this arising. So she changed the post and was charging me $50 for it!!! When I asked why she got mad at me for it. Then I informed her I would look I to a few other shops before placing the order. She told me it was a business, not a highschool and told, not asked, told me to leave.
It was horrible customer service, she was blatantly rude and I will never visit that shop again nor will I recommend it


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