Etsy Complaint

Etsy Complaint

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Iamfinebydesign owner is insulting


I ordered a sweatshirt online, found out it would not ship for 2 weeks. I emailed to ask why and started to receive condescending emails, telling me I should LEARN to read the shipping policies. Many nasty emails followed, all insulting to me. Owner cancelled order and said I would be refunded and told me to "kindly get lost!" I told her I still have no refund pending, and she emailed me info and said she had rocks in her yard smarter than me. She is the most unprofessional business person I have ever dealt with and I'm tired of her tirades.


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Comments


Sunshine1999 says: (3 years ago)
 0
Terms of the purchase were clearly stated in the listing. It is the Buyer's responsibility to read those terms and ask questions if they do not understand something. Buyer initially sent me a nasty email. I cancelled the transaction and promptly refunded the Buyer's money in full. Buyer was asked to take her business elsewhere as she is no longer welcome in my store.




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