Etsy Complaint

Etsy Complaint

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Silver Diva - product never arrived & no feedback from seller 6 months down - Silver Diva


I ordered off Silver Diva, 6 months later I had called twice and messaged and this is the response i get:

"Frankly I am sick and tired of trying to figure this out for you and waiting for months at a time to get a response from you about your problem. I have never spoken to you on the telephone about this issue. You may have left a voice mail for me, but we have never spoken on the phone in person.

Because your transaction is more than 6 months old, we have to ask etsy support for them to issue the refund. I have just written them and asked them to issue you the refund. If they refuse to do so, there is nothing I can do about the original money. "

Really?
and i did speak to you in person...


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