Etsy Support Ticket - China

seller on Etsy

Created By: desquin's Picture desquin Last Reply: desquin's Picture desquin
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0

Bought and returned items from a vendor on ETSY . but never was refunded my money. Opened a claim with ETSY, they basically told me to work it out with the seller. 35 emails back and forth with the seller stating they will refund me which I Never got and Etsy is continuing to tell me to work it out with the seller. ETSY does not hold their vendors accountable and does not help the buyers. Was never informed I could try to recoup my money through Paypal. They now are telling me it's past the 60 days for them to do anything to help me even though I followed exactly what I was told to do by them regarding the seller. They obviously do not monitor the vendors that sell on their site to see if they are fraudulent and are following through on what they promise to the buyers. Beware of buying anything off of ETSY as they will not help when you are in a predicament.


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