Etsy Complaint

Etsy Complaint

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Etsy Complaint - bad customer service - Tie Die Hammock Swing


I purchased an item on Etsy , both the seller and myself were given the incorrect tracking number and the item that was allegedly sent to me was actually something completely different that was sent to someone in another city with another name. My item has vanished. Both myself and the seller have tried to log a complaint with Etsy but they have closed the case and will no longer help. They say that the item was delievered, but the trouble is, it wasn't my item. Mine was a hammock and the item in the tracking number was a remote control plane. This item cost me a lot of money and now its just gone... not happy


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